
If not, you can immediately contact our Customer Service Center with the photos of the defective item, the invoice, and the shipping box, all of which are necessary for discussion with the seller. If you receive a defective item, you can contact the seller directly if you are able to speak Korean.Once the item has been shipped overseas for international delivery, return will not be accepted unless the item that you receive is a discrepancy or a defect. International Delivery (ship outside of Korea)
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To apply for a Korean domestic return or exchange, you will bear the cost for the shipping and delivery (items with free Korean domestic delivery benefits: the delivery cost for the round trips) unless the seller is responsible for the item's discrepancy or defect.


After the item has been shipped, you can demand a return, refund or item exchange in accordance with the Gmarket’s Return and Exchange policies below.

You can cancel your order before the item is shipped for delivery.
